Health Services Management

Tom is an experienced Practice Manager with a strong background in non-clinical health services management. He has led business operations within private sector psychological services, overseeing practice management functions across a diverse range of specialties including mental health and wellbeing, acquired brain injury assessment and treatment, psychological trauma, neuropsychological rehabilitation, neurodevelopmental disorders, and long-term health conditions. 

Tom holds qualifications in Teaching, Primary Care & Health Management, including a Postgraduate Diploma in Health and Social Care Management.  He is a registered member of the Institute of Health & Social Care Management.

With extensive experience in the sector, Tom oversees the day-to-day business operations practices, ensuring effective service delivery.

Tom has been assessed as a Demographic/Participative Leader.

His three most important leadership qualities are:

• Encouraging the ideas and creativity of others and promoting collaboration.
• Allowing shared participation in decision-making, instilling mutual respect and building commitment within the team.
• Offering guidance and keeping discussions balanced and controlled.

Tom is currently available for freelance, locum, or ad hoc work, as well as longer-term engagements requiring regular input. With extensive experience, he brings a flexible, adaptable approach.

Tom offers support remotely or in a hybrid format, depending on your service's needs. Whether you're part of a new or established practice seeking management input, or a clinician launching into private practice and in need of consultancy or ongoing operational support, Tom can provide tailored solutions to help you move forward.

Get in touch today for further information or to discuss how Tom can support your team or practice.

• Managing medical ethics and legal requirements
• Financial management, accounting and budgeting
• Managing information and communication
• Developing and leading teams
• Signposting of referrals to clinicians/health practitioners
• Management of patient/client referrals & health services
• Strategic Management for Health & Social Care
• Strategic Leadership for Health & Social Care
• Managing and Leading Human Resources
• Care Quality Commission (CQC) requirements
• Compliance management
• Strategic Marketing for Health and Social Care
• GDPR & Safeguarding 
• Education/training & mentorship
• General business management & administration
• Website design and management

• Audits
• Bullying & Harassment
• Caldicott Principles
• Communication Skills in Health & Social Care
• Complaints Handling
• Conflict Management
• Consent
• COSHH
• Data Protection & Information Governance
• Dementia Awareness
• Duty of Candour
• Equality & Diversity
• Fire Awareness
• Fire Risk Assessment
• First Aid Essentials
• Functional Neurological Disorders
• Health & Safety
• Infection Control
• Learning Disability & Autism Awareness
• Legal & Ethical Issues
• Manual Handling
• Medical Emergencies
• Mental Capacity
• RIDDOR
• Safeguarding Children & Vulnerable Adults (Level 3)
• Sepsis Awareness